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February 27, 2019

Alarming Things an Office Space User May Hear

Alarming Things an Office Space User May Hear

A small business owner’s job can be a very stressful one, but more than worth it in the end. An important part of having a successful small business is maintaining good relationships with all of your new and existing customers. The longer that you have a customer, the more effort you will need to put into keeping them. There will be times where the customer will give you indicators that they are thinking about making a move. The trick is knowing what these indicators are and how you can avoid losing the customers’ business. Below are a few of those scary indicators and what you can do to keep the business and avoid having a smaller customer base in your office space.
Reassessing Quotes Can be Serious for an Office Space User
One of the biggest indicators that a long-time customer is looking to make a change is their request for an updated quote on the services that you provide to them. This is usually an indicator that another company is pursuing them and offering them a lower price. The best thing you can do is to provide the business with an accurate quote and remind them of the loyalty that you have to them.
Changes in Purchasing Department Leadership Can Spell Trouble for Office Space Users
Another scary thing to find out about a long-time customer is that they have hired a new leader in their purchasing department. In most cases, an organizational change in the purchasing department means that there may also be a change coming in the way you deal with this business. What you can do in this situation is to let the new leader know that you are there to serve them in whatever way they deem necessary. The more you try to accommodate him/her, the easier it will be to keep their business.
When trying to find great office space you need to take your business to the next level call on the team at ViewPointe Executive Suites.